Frequently Asked Questions

The first step in hiring with Crewscale is sharing the hiring requirements for your organization. Once we understand what you’re looking for, Crewscale’s algorithm finds the best-matched candidates from a pool of qualified, pre-vetted developers. Matched candidates are then asked to confirm their availability, and show up in your “job pipeline”.

To view your candidate pipeline for a specific job:

1. Login to your Crewscale employer account.
2. Click on “Jobs” in the main menu to the left.
3. For the job you want to view the pipeline for, click “View Candidates”.
4. Under the job name, click on “Pipeline".

This will show you all the matching candidates for your job requirement.

To view more details about a candidate - in your pipeline, click on “View Profile” in their candidate card.

This takes you to the candidate’s detailed profile which contains information about their projects, work experience, personal information, communication details, and their assessment performance.

Your team members can review candidate profiles on Crewscale. To share a profile with anyone, use the following steps:

1. Open your candidate pipeline.
2. Select a candidate and click on “View Profile” on their card. This takes you to the candidate’s detailed profile.
3. On their profile page, click the “Share Profile” button on the right.

When you like a candidate in your pipeline, you can shortlist them and invite them for an interview.

You can shortlist the candidate you like from your pipeline for further assessment & interviews. Follow these steps:

1. Go to your candidate pipeline for a specific job. You will see information cards for all candidates.
2. Click on “Shortlist” for the candidate you want to interview further.

To see the candidates you have shortlisted for a specific job:

1. Login to your Crewscale employer account.
2. Click on “Jobs” in the main menu to the left.
3. For the job you want to view the shortlist for, click “View Candidates”.
4. Under the job name, click on “Shortlisted”.

Yes, you can easily view a candidate’s full profile by following these steps:

1. Go to your candidate shortlist for a specific job.
2. Click on “View Profile” under a candidate’s name.

If you do not like a specific candidate, you can reject their profile from the shortlist:

1. Go to your candidate shortlist for a specific job.
2. Click on the more options menu on the right side (3 vertical dots).
3. Click on “Reject”.

To put a candidate’s profile on pause, you can move them back to the pipeline. This allows you to easily access their profile later.

1. Go to your candidate shortlist for a specific job.
2. Click on the more options menu on the right side (3 vertical dots).
3. Click on “Remove From Shortlist”.

The first step is creating an interview calendar based on the schedule of interviewers in your organization. Candidates can view this calendar to pick a time slot for their interview. To create a calendar, follow these steps:

1. Login to your Crewscale employer account.
2. Click on “Jobs” in the main menu to the left.
3. For the job you want to schedule interviews for, click on “View Candidates”
4. Under the job name, click on “Shortlisted”. This will open the list of candidates eligible for an interview.
5. Click on the “Schedule Interview” button. You can now see all interview slots that are currently open.
6. Find and click “Create A Slot” on the right side.
7. Select the interviewer from your organizations’ list and click “Next.”
8. Add the date and time slots (one or more) and click “Next.”
9. Select the interview platform from the available options. Click “Finish.”

The interview calendar for your selected interviewer has now been created. To invite new members from your team to take interviews, please refer to the next topic.

To invite new members from your team to take interviews, use the following steps:

1. Login to your Crewscale employer account.
2. Click on “Jobs” in the main menu to the left.
3. For the job you want to schedule interviews for, click on “View Candidates.”
4. Under the job name, click on “Shortlisted”. This will open the list of candidates eligible for an interview.
5. Click on the “Schedule Interview”. You can now see all interview slots that are currently open.
6. Find and click “Create New” on the right side.
7. Add the new interviewer’s name and email, and click on “Invite”.
8. After you’ve invited someone, Crewscale will automatically send them an email with login instructions.

Once you successfully created an interview calendar by adding time slots, you can share this calendar with shortlisted candidates.

1. Login to your Crewscale employer account.
2. Click on “Jobs” in the main menu to the left.
3. For the job you want to schedule interviews for, click on “View Candidates”
4. Under the job name, click on “Shortlisted”.
5. Click “Share Calendar” on the right side. When the confirmation pop-up shows, click on “Confirm”.

The interview calendar is now shared with all shortlisted candidates. Candidates can schedule interviews at their convenience. All updates are automatically shared with the interviewers.

Once you have created the calendar and shared it with shortlisted candidates, both parties now have access to it. Candidates can schedule interviews at their convenience. All updates are automatically shared with the interviewers.

For developers using Pulse, all the activity automatically tracked and integrated with Crewscale. Once a developer has installed pulse, use the following steps to monitor their activity:

1. Login to your Crewscale account.
2. In the main menu on the left, click on “Work Details”. This will show you all the developers working for you currently and their time logs.
3. 
4. Click on “Check Sessions” in a specific row to view the sessions a developer has logged
5. To check specific activities during work hours, click on “Check Activities”. Please note activities are only reported for projects where tracking is enabled are reported.

Crewscale offers various tracking options for monitoring your developers:

1. Screenshots - Take screenshots at random intervals of the developers’ screen.
2. Application Tracking - Log which applications developers open and use.
3. Website Tracking - Track and list the websites developers visit during the work session.
4. Keyboard, Mouse Tracking - Track the mouse and keyboard actions of developers.

Learn how to enable these options for your projects in the next topic.

To enable tracking options for your project, use these steps:

1. Login to your Crewscale account.
2. In the main menu on the left, click on “Work Details”.
3. Click on “Activity Tracking” in the top menu.
4. Select the project you want to enable tracking for.
5. Use the toggles to enable/disable specific activity tracking.

Use the following steps to view developer activity. Please note that activity tracking needs to be enabled to see tracking insights.

1. Login to your Crewscale account.
2. In the main menu on the left, click on “Work Details”. This will show you all the developers working for you currently and their time logs.
3. Click on “View Activities” in a specific row. This will take you to the developer’s specific tracked actions.

In some cases, developers may not be able to record their work session correctly. This can be due to reasons like network/system issues. In this scenario, developers can submit a “time log revision” to accurately represent their work hours for that session.

To find time log revisions submitted by your developers, use these steps:

1. Login to your Crewscale account.
2. In the main menu on the left, click on “Work Details”.
3. Click on “Time Log Revision” in the top menu.

Here you can view, check the status and approve/reject time log revisions.